SUPPORT
Find helpful resources here. Contact us for support.
Setup videos
Seat setup & QuickCover Canopy™
Seat setup
Open, lock, and fold the seats in a few easy steps.
QuickCover Canopy™
Set up and take down the canopy safely and quickly. Current models use a mesh canopy—the steps are the same.
Downloads
Manuals and printable guides
FAQs
Practical tips for owners
How do I get Lawn Chariot to stand on its own?
Cinch the folding buckle tight, engage the wheel locks, and set the wheels slightly apart in an A-frame. With the wheels locked and the frame cinched, Lawn Chariot will stand upright when folded.
The canopy feels loose/tight—how do I adjust it?
Seat both fiberglass rods fully into the corner pockets, snap the center clip (logo up), and make sure mesh sleeves aren’t twisted. If windy, lower or remove the canopy.
Is the canopy waterproof and UV protective?
Yes—fabric is waterproof and rated UPF 50+. Wipe dry before folding to prevent moisture from being trapped.
A canopy rod broke—can I replace it?
Yes—replacement rods and clips are available. Email support with your order number and a photo of the damaged part.
Wheels won’t lock or feel sticky—what should I do?
Press the foot tabs until you hear a click. Clear sand/debris from hubs and tabs. If needed, use a light silicone spray on axle points (avoid oils that attract grit).
What ground surfaces work best?
Pavement, grass, dirt paths, and packed sand are ideal. Loose beach sand is not recommended and will increase rolling effort.
How do I clean and dry the fabric and canopy?
Brush off debris, spot clean with cold water and mild detergent, and air dry completely before storage. Avoid bleach and machine heat.
How do I prevent mildew or odors after a rainy day?
Open the canopy and seats and allow full airflow until dry. If needed, wipe with a 50/50 water–white-vinegar solution, then rinse with clean water and air dry.
What’s the best way to store it?
Store upright with wheels locked in a dry place. Keep out of direct sun when not in use. For long-term storage, ensure all fabric is dry.
Will Lawn Chariot fit in my vehicle?
Folded size: 9.5" L × 21.7" W × 34.5" H. Compact for most trunks and stands upright for storage.
What are the weight limits?
Seats: 265 lb each (530 lb total). Hauler/cargo bay: 330 lb. Seating is for stationary use only—never pull with passengers.
Cooler/gear compatibility?
Fits a 33-QT rotomolded cooler in the cargo bay. Built-in large drink holders and phone pockets are included.
Can I get replacement parts?
Yes—common parts can be replaced. Email support@chariotoutdoor.com with your order number or proof of purchase and a photo of the area needing a replacement part.
Are there add-on accessories?
Yes—examples include a clamp-on rod holder and cooler. Check our site’s Accessories section for the latest options.
What’s covered under warranty?
1-year limited warranty against manufacturing defects.
How do I file a warranty claim?
Email support@chariotoutdoor.com with your order number, proof of purchase, a description of the issue, and photos/video.
What is your return policy?
Returns accepted within 15 days (unused, original packaging). Defect/damage returns are covered—contact support first.
Any safety tips?
- Use seats only when stationary.
- Keep hands clear of hinges when folding.
- Lower/remove canopy in high winds.
- Lock wheels on slopes and during storage.
Contact support
Email our team for help
Email support@chariotoutdoor.com and we’ll get you set.
Contact Us
Submit your message in this form or email us at support@chariotoutdoor.com.